At LifeUnleashed we are committed to both training our dogs and empowering our handler clients – Veterans and First Responders. Our comprehensive program focuses on developing a lifelong bond between the handler and their dog.
This unique training model creates a lasting impact through emotional support, companionship, and re-engagement with families and the broader community.
Here are some testimonials:
“Greg lights up my world.”
“From the moment I wake up and see him, I’m smiling. Greg changed my whole world. My life became better the day we were matched. He is my lifesaver.”
A dedicated member of Fire Rescue Victoria, Stuart spent five months across several admissions in Ward 17, the PTSD unit, fighting a battle few people could see. The confidence, purpose and connection that had once defined him were replaced by isolation.
“Before Greg, I was a recluse. I’d make excuses not to go anywhere. My sleep was constantly interrupted, and every day felt like a struggle.”
With the encouragement of his medical team, Stuart took a step he never imagined he would – applying for an assistance dog.
On 15 June 2024, he met Greg, a handsome black Labrador who would quietly transform his life.
“From the very first night, everything changed. I slept. We had an instant connection. For the first time in a long time, I had a reason to get out of bed each morning. Greg gave me the confidence to reconnect with the community. It started with simple conversations at the dog park.”
Those small moments became the foundation of something much bigger.
The proudest moment of Stuart’s journey came in October 2025 when, with Greg by his side, he walked back through the doors of his fire station.
His return wasn’t immediate. It began with one hour a week, then two. One day became two. Day shifts became night shifts. He spent time as an extra on the trucks before gradually reclaiming the role he loved.
Fourteen months after being partnered with Greg, Stuart was back doing what he never thought possible – serving his community full-time on the trucks.
“I always thought someone else needed a dog more than me. I nearly didn’t apply. I’m so grateful my medical team encouraged me to do it because it’s 100% because of Greg that I’m back at work today. I’ll never be able to thank LifeUnleashed by Integra Service Dogs Australia enough for gifting me this lifesaver, and Code 9 Foundation for making it possible by sponsoring Greg.”
At the station, Greg has become part of the crew.
Day shifts suit him best. At 8.00 am he happily settles back into his crate for a little more sleep, reminding Stuart of a sleepy teenager reluctant to get out of bed. During training or when Stuart is out on the truck, Greg waits patiently, always listening for the familiar sound of Stuart’s return. Night shifts, however, are another story. When the station lights suddenly flick on after another emergency call, Greg can often be heard giving a quiet, sleepy “grr” as if to say, “Really? Again?”
When Greg’s coat comes off, it’s Greg’s time.
Nothing makes him happier than racing along the beach, chasing his ball, swimming in the surf, sniffing every new scent and exploring the outdoors. Camping is another favourite, where Stuart and Greg share adventures – and even a double swag.
But it’s not the beaches, the camping trips or even returning to work that Stuart treasures most.
It’s the quiet moments.
“Greg knows how I’m feeling before I do. He’s more in tune with my moods than I am. I love that he’s always checking on me. If I’ve been at the other end of the house for too long, I’ll hear the patter of his paws coming down the hallway just to make sure I’m okay.”
“He’s not just my assistance dog.”
“He’s my mate. My constant. My hope.”
“He’s an all-round legend.”
“Fonzie is perfection – my best friend, my family and my being.”
Some connections change your life forever.
For Cassie, that moment came on 7 May 2024 when she met Fonzie from LifeUnleashed by Integra Service Dogs Australia.
From the very beginning, there was something extraordinary between them. What started as a partnership quickly became a deep bond. He is not just her assistance dog – he is her safe place, her constant companion, her soul mate.
There was a time when Cassie struggled with change and uncertainty needing ritual and routine. Even adopting two cats had once felt overwhelming. But love has a way of quietly reshaping us. Now, she cannot imagine life without them – especially without Fonzie. “I would die for all of them,” she says softly, “but Fonzie… he’s my soul mate.”
Cassie has always been an athlete. Running is woven into who she is. In 2016, she was selected as first reserve for the marathon at the Rio Olympics – an incredible achievement built on discipline, resilience and sacrifice. Today, she still runs nearly every single day, covering more than 100 kilometres each week. Running is more than exercise; it is healing. It connects her to her Dad, grounds her mind and helps carry the weight of the invisible battles she faces.
And now, every step is shared with Fonzie.
Together they run through early mornings, long kilometres and quiet moments only they understand. Fonzie runs beside her with joy and purpose, matching her stride for stride. His longest run is an incredible 28 kilometres, but for Fonzie, it is never about the distance – it is simply about being with Cassie.
Cassie served in the Australian Air Force for 18 years, including deployment to Afghanistan. Beginning as a Military Working Dog Handler before remustering as a Physical Training Instructor, she understands discipline, performance and trust unlike most people ever will. She has poured all of that knowledge and love into Fonzie. “He’s trained like a human athlete,” she says proudly. “The right nutrition, the right recovery, the right training schedule.”
On rest days, Fonzie waits impatiently, desperate to run. The moment Cassie clips on his canicross harness, his whole body comes alive with excitement. Even after a 25-kilometre run, when the harness comes off, he explodes into joyful zoomies – pure happiness written across four paws.
“Fonzie is an amazing runner,” Cassie says. “But more than that, we just love being together.”
And that is what makes their story so powerful.
Fonzie is beside Cassie through every moment of life – from travelling overseas to simple trips to the local shops. He has filled spaces in her life that once felt empty. “I’m no longer lonely,” she says. “I wear a mask around people, but with Fonzie I can completely be myself. He accepts me exactly as I am.”
He senses what others cannot see. When emotions rise and the world feels overwhelming, Fonzie instinctively becomes calm, steady and grounding. He brings peace without needing words.
“He’s smart, emotionally in tune and loves to run,” Cassie says. “He’s the whole package. He’s my balance, my rock. He understands me in a way no one else does.”
Together, Cassie and Fonzie are more than runner and dog.
They are strength and softness. Healing and hope.
Two souls who found each other exactly when they needed to.
Three Dogs, One Journey: Jill’s Story
For Jill, a Veteran living with PTSD, welcoming a new service dog into her life in 2024 was never going to be simple. It meant opening her heart to Glitz, a young, Integra-trained service dog – while still deeply loving Sandy, her assistance dog of 16 years, who has been retired for a couple of years and becoming frail. This is not a story of replacement, but of transition, patience, and learning to trust again.
Jill’s deployment to Baghdad, Iraq, was a turning point. Long before she had language for PTSD, she instinctively turned to animals for support—first horses, then dogs too. After losing two much-loved Rottweiler crosses far too young, a Labrador puppy came into her life. That puppy was Sandy. Not long after, Cocoa—a beautiful chocolate Labrador rescue—joined them.
At the time, Jill was serving full-time in the Navy and was often away, so having two dogs meant they would always have each other. Sandy and Cocoa grew up, side by side, forming a deep, steady companionship that became the foundation of Jill’s world.
Years later, loss came again. Cocoa developed bone cancer and was euthanized in June 2022—the very day Jill moved into her new home. In the weeks that followed, isolation set in when a collapsed culvert left her unable to easily leave her property. Through it all, Sandy stayed close, her quiet presence more important than ever.
Together, Jill and Sandy had developed their own language. Sandy became her constant companion, quietly supporting Jill everywhere she could and transitioned to her registered assistance dog late in life.
However, as Sandy aged, hearing loss and anxiety crept in. Jill knew she still needed support for her active life, particularly on her rural property—but the thought of another dog felt overwhelming. When Jill was introduced to Integra Service Dogs Australia, her biggest fear was what this would mean for Sandy. Reassurance from the team helped her take the first step, knowing this journey would honour Sandy, not replace her.
Glitz arrived with her own personality and sensitivities. She needed to fit into farm life, coexist with Sandy, and navigate Jill’s world with care. Unlike Sandy, Glitz came with formal training, which meant Jill had to learn new commands and give their bond time to grow. Glitz is food-motivated, eager to learn, and deeply intuitive—but trust, Jill knew, couldn’t be rushed.
The moment everything shifted came at a funeral. Surrounded by more than 200 people, music playing, emotions running high, Jill struggled. Glitz sensed it immediately. Without prompting, she gently placed her paw on Jill’s leg—a quiet reassurance that said, I’ve got you. That was the moment Jill knew they were a team.
Today, Glitz supports Jill in crowded spaces like supermarkets, instinctively creating calm and space. On the farm, she is settled around horses and stock, with excellent recall. Sandy still follows Jill around the paddocks—slower now, but always close—while Glitz takes on the physical demands of daily life. Glitz also joins Jill at tennis, greeting familiar faces and becoming part of the community. Where Sandy once carried everything, Glitz is stepping in to support the next chapter.
One of Jill’s biggest challenges wasn’t training—it was wearing the Integra Service Dog jacket in public. Acknowledging her PTSD openly took time. Yet it also opened conversations with other Veterans and helped educate the public, especially children, about respecting working dogs.
Being part of Integra has meant Jill isn’t doing this alone. Support from the team, and funding through Department of Veterans’ Affairs, has eased practical burdens and reinforced that this is a shared journey.
Looking ahead, Jill’s life is still guided by Sandy’s care. And now, the connection with Glitz is real. Different to what Jill shares with Sandy – but just as strong in its own way. Jill cannot imagine Glitz not being by her side. When the time is right, she hopes to travel more with Glitz—short trips, new experiences, and an active life on the farm and beyond. Glitz brings comfort not just to Jill, but to everyone she meets.
This is a story of resilience, patience, and love. Of Cocoa, Sandy and Glitz – and the extraordinary way each dog has stood beside Jill, exactly when she needed them most. A reminder that every dog is different, every bond takes time—and that while the transition is not easy, it is deeply, profoundly worthwhile.
Vince describes the extraordinary impact of his assistance dog Freddie – his Holden road trip mate and “a pill box in a fur coat”!
Freddie came into Vince’s life on 5 February 2025 – and from that moment, everything began to change.
Nine years earlier, Vince had been medically retired from the police with PTSD and depression. He had tried everything – therapy, hospital admissions, medications – but nothing quite reached far enough. Life had become small, heavy, and isolating. Leaving the house felt overwhelming. Social situations were unbearable. Even simple, everyday tasks felt out of reach.
Then came Freddie.
Vince describes Freddie as “a psychologist, psychiatric doctor, pill box in a fur coat”- a heartfelt way of capturing just how much support he provides each day. Freddie is a steady, calming presence, helping Vince manage anxiety, feel safe, and navigate situations that once felt overwhelming. With his quiet intuition and constant companionship, Freddie brings a sense of reassurance and balance that has become an essential part of Vince’s daily life and recovery.
At first, the walks were short. Just getting outside was a challenge. But slowly, step by step, Freddie drew Vince back into the world. Today, those walks have turned into 5km and 10km fun runs, a level of physical and mental strength Vince once thought impossible. He’s lost 40 kilos, regained his health, and built a daily routine grounded in purpose and responsibility.
Freddie has given Vince something even more powerful – connection. His “superpower” is simple but extraordinary: he makes people smile. And when they smile at Freddie, they smile at Vince too. That small moment has helped rebuild Vince’s confidence, allowing him to do things he once avoided – shopping, socialising, even going to comedy shows, something he couldn’t tolerate before.
Now, Vince is volunteering in palliative care, giving back to others. He’s planning a 1,500km road trip in his 63-year-old Holden to visit his dad. He’s living again.
Freddie is always smiling – and now, so is Vince.
For the first time in years, Vince feels hope. And he knows he’s not walking this journey alone.
From personal experience, Tam knows the invaluable role our service dogs play in supporting veterans and first responders living with PTSD — and she’s proud to help make more matches like Ernie possible.
Every Friday morning, Tamara — or Tam, as she’s known — comes to our Training Centre to groom the dogs. For her, it’s a way to give back to an organisation that has given so much to her family.
Her son was partnered with service dog Ernie, a gentle black Labrador who has transformed all their lives. Tam also saw what a wonderful addition Ernie was, not just to her son but to the whole family — they all adore him. “Ernie is so beautifully behaved and has impeccable manners. He’s always aware when someone is suffering and will gently lay his head across their feet, soothing and comforting.”
Ernie even goes to work with her son, where colleagues are kinder and more patient when he’s in the room.
Inspired by the change Ernie brought, Tam — a long-time palliative care volunteer — decided to join us. “I would like to help LifeUnleashed provide more Ernies to people who need them.”
“The most memorable part of volunteering has been getting to know the staff. They are dedicated and committed, always bringing the best out in the dogs.”
If you live in Canberra and are interested in volunteering with us please reach out and submit an expression of interest on volunteers@lifeunleashed.org.au we would love to hear from you.
Annika and Larry’s story is a powerful example of how collaboration can change lives. Together, LifeUnleashed by Integra Service Dogs Australia and Code 9 Foundation are creating new beginnings for first responders living with PTSD — and reminding them that they are never alone.
On 30 July 2025, Annika’s life changed forever when she and Larry officially became a licensed Service Dog and Handler team. This match was made possible through a powerful collaboration between LifeUnleashed and the Code 9 Foundation, working together to support first responders living with PTSD.
For Annika, Code 9 has long been a lifeline. She credits the organisation with standing by her in her darkest moments, showing her she was never truly alone. Now, through their partnership with LifeUnleashed, they’ve given her an even greater gift — the steady presence of service dog Larry.
The impact was immediate. “I’m his person,” Annika shares. “Focusing on him is the perfect distraction and a constant motivator to shift my attention from what might be challenging toward his care and our shared activities. This feels so much easier with him by my side.”
Larry is rarely far away. Already, he’s learning to respond to Annika’s subtle cues of anxiety, offering grounding behaviours like leaning across her lap, nudging her for attention, or pressing close at night to bring calm and comfort. These simple yet powerful acts interrupt distress and bring Annika reassurance and strength.
Larry has become a welcome addition to the family quickly bonding with resident dog Eli and Annika’s partner.
Larry has also boosted Annika’s confidence in the wider world. His presence sparks smiles from strangers, opening conversations she might not otherwise have had, and helping her feel more connected to her community.
Reflecting on her journey, Annika says:
“When I felt alone and no one seemed to understand, Code 9 was my lifeline. In my darkest moments, they truly saved my life. And with Larry by my side, through their partnership with LifeUnleashed, I now have the gift that keeps on giving. I am so deeply grateful.”
While the demand for PTSD service dogs far outweighs current supply, LifeUnleashed hopes to meet more of this need through support from the Department of Veterans’ Affairs, the wider public, and continued generosity from RSL NSW sub-Branches. In 2025, LifeUnleashed expects to place two more dogs with veterans.
For veterans living with PTSD, service dogs are more than companions—they’re life changers. Through the support of LifeUnleashed and the generosity of RSL NSW sub-Branches, expertly trained dogs like Riley and Gabe are helping veterans regain confidence, independence, and a sense of connection to their communities.
These dogs are trained to detect distress, interrupt nightmares, reduce anxiety, and provide emotional support when it’s needed most. As veteran Dan shared, “If I was agitated or stressed, [Riley] just walked me away from everybody. He also woke me up from nightmares.”
After years of loyal service, Riley has retired, and Dan has been matched with a new service dog, Gabe—thanks to the support of RSL NSW sub-Branches.
While the demand for PTSD service dogs far outweighs current supply, LifeUnleashed hopes to meet more of this need through support from the Department of Veterans’ Affairs, the wider public, and continued generosity from RSL NSW sub-Branches. In 2025, LifeUnleashed expects to place two more dogs with veterans.
Where possible, we match veterans from local communities so RSL NSW sub-Branches can see their support having a direct, local impact.
With over 270 dogs placed to date, LifeUnleashed, with the support of its partners, continues to change lives—one dog and one veteran at a time.
A huge thank you RSL NSW, through the generous donations of sub-Branches for your support. You’re helping veterans reclaim independence and connection. Your support is truly making a difference.
Photo credit: Reveille March 2025
These dogs provide more than just practical assistance. They offer emotional support that can’t be replicated—support that can, quite literally, save a life.
For nearly a year, Kat, Brendon, and their family have opened their hearts and home to some of LifeUnleashed’s most remarkable service dogs in training. In just 10 months, they’ve welcomed Izzy, Rizzo, Melody, Freddie, and now Caesar—each one a future life-changer for a Veteran or First Responder living with PTSD.
The family was inspired to get involved after hearing about LifeUnleashed from friends who were already fostering. The idea of spending time with well-trained, young adult dogs while also making a meaningful contribution to the community struck a powerful chord. As Kat puts it, “You get to enjoy the benefits of a wonderfully trained dog, while also giving something back.”
But the real reward, they say, is in the transformation. “Watching their skills develop is such a great feeling,” says Kat. One moment that stands out is with their current foster dog, Caesar. When he first arrived, Caesar didn’t have the strength—or the confidence—to jump into the back of the car. He had to be lifted every time. But with patience, training, and encouragement from ILifeUnleashed’s trainers, Caesar made the leap—literally and figuratively. “Eventually he managed to jump in all by himself… with a food reward waiting, of course!” she laughs.
The family takes pride in being even a “teeny tiny” part of the support network for those who’ve served. With Brendon currently in the Defence Force, they’ve seen firsthand the toll PTSD can take—not only on veterans but on their families as well.
“LifeUnleashed minimises that impact and helps transform lives,” Kat says. “These dogs provide more than just practical assistance. They offer emotional support that can’t be replicated—support that can, quite literally, save a life.”
Kat and Brendon also speak fondly about the bond they form with each dog they care for. While it’s always hard to say goodbye, they know their role is a stepping stone toward something greater. “The joy these dogs bring to our daily lives is incredible. But knowing that they’ll go on to bring even more joy—and healing—to someone who truly needs it? That’s the real gift.”
Their message to others considering getting involved with Integra is simple: jump on board.
“Fostering is incredibly rewarding, and Integra makes it so easy. Everything is supplied, drop-offs and pickups are flexible, and they’re completely supportive if you need to take a break or go on holiday. If fostering isn’t right for you, you can still support the cause by volunteering or donating.”
If you live in Canberra and are interested in becoming a Foster Carer please reach out to learn more at https://lifeunleashed.org.au/get-involved/ and complete the online enquiry form.
For Kelly and Craig and their family, fostering goes beyond caring for dogs. It’s about making a difference
Meet Kelly, Craig, and their family—proud foster carers with LifeUnleashed for the past five months. As a military family, their connection to LifeUnleashed mission runs deep, and their journey into fostering has been both meaningful and memorable.
“We were inspired to get involved because of our background in the military and a strong desire to support veterans,” they shared. Since joining the LifeUnleashed community, they’ve welcomed two incredible dogs into their home—first Tori over December and January, and now Larry, who has quickly become part of the family.
One of their favourite memories so far has been watching their own dog Perry bond with foster dog Larry. “They became best friends and keep each other entertained all the time—it’s brought so much joy to our household.”
For Kelly and Craig and their family, fostering goes beyond caring for dogs. It’s about making a difference. “We value the opportunity to indirectly support our Veterans while also making new animal friends,” they said.
Their message to others thinking about getting involved? “Coming from a military background, we understand the importance of supporting veteran mental health. Service dogs make a huge impact for those struggling, and LifeUnleashed by Integra Service Dogs Australia plays a vital role in that. We 100% recommend fostering—it’s an unforgettable experience for an amazing cause.”
If you live in Canberra and are interested in becoming a Foster Carer please reach out to learn more at https://lifeunleashed.org.au/get-involved/ and complete the online enquiry form.
Flossie’s presence gives Lynette the confidence to navigate everyday situations that had once felt impossible.
A Journey of Trust, Strength, and Companionship
For Lynette, dogs have always been a source of comfort. She has witnessed trauma firsthand during her deployment to Rwanda. The weight of those experiences lingered, shaping her life for decades. Despite her love for dogs—having trained and shown them in the conformation ring—she wasn’t ready for the attention that came with having a service dog. But deep down, she knew the power of what a well-trained dog could bring.
Her journey toward getting an Integra Service Dog was a long one—twenty-five years of navigating mental health challenges in silence. When a specialist first suggested it, Lynette hesitated. She had spent years keeping her struggles private, reluctant to acknowledge what many saw as a stigma.
But when the opportunity finally arose, she took the leap. Flossie arrived on June 13, 2024, at a chaotic time. Lynette’s home was under renovation, with drills and jackhammers creating constant loud noise and dust, but Flossie took it in her stride and did not let it stop her supporting Lynette. When Lynette was hospitalised for three months – Flossie went with her providing constant support and love, while bringing smiles to staff. Flossie’s adaptability is extraordinary and a credit to the trainers and families who raised her. She is bonding with Lynette despite the disruptions, shadowing her through every life challenge.
Their relationship deepened as Lynette witnessed Flossie’s remarkable intuition. She quickly picked up on her handler’s needs—whether it was grounding her during anxious moments, waking her from nightmares, or simply placing a reassuring paw on her leg. Flossie’s presence gives Lynette the confidence to navigate everyday situations that had once felt impossible.
Simple outings became milestones. A walk through Melbourne to a bakery. A trip to the supermarket. A ride on an escalator—once a terrifying prospect, now a conquered fear. Through it all, Flossie is her steady anchor, reading her emotions with an almost uncanny awareness. When Lynette needed comfort, Flossie would jump up, drape herself over her lap, or rest her head on her shoulder. In moments of distress, she was there with a quiet, knowing presence.
Beyond her service work, Flossie has brought joy. She has a playful side—when jacket is off she adores her squeaky ball, zooming around during playtime, and even delivering the newspaper to an elderly neighbour’s porch. Her training has made her a model of good manners, impressing everyone from tradespeople to fine dining staff, where she is always on her best behaviour.
Together, they nurture each other. Lynette has found independence and confidence, slowly embracing new adventures—Nordic walking in national parks, attending musical theatre performances, and taking relaxed off-lead walks with Flossie. With her blue mat and travel crate, Flossie adapted to new environments seamlessly, proving to be an excellent traveler.
Over eight months, their bond has grown. Flossie isn’t just a service dog; she is family. Once she knows Lynette is safe she checks in on Lynette’s husband, ensuring the whole household is okay. She learns new tasks effortlessly— and is currently being taught how to retrieve a misplaced phone.
Today, Lynette looks ahead with excitement. There’s more to explore, more to experience. With Flossie, she has regained a sense of security, resilience, and adventure. The road hasn’t been easy, but together, they are building a life filled with trust, companionship, and the courage to step forward—one paw at a time.
Since its founding in 2016, LifeUnleashed by Integra Service Dogs Australia has transformed the lives of over 240 veterans and first responders by providing highly trained assistance dogs. These remarkable partnerships restore independence, stability, and hope to individuals facing the challenges of PTSD.
Ben Johnson OAM: Celebrating a Decade of Transformational Impact
We are proud to announce that Ben Johnson, Founder and CEO of LifeUnleashed by Integra Service Dogs Australia, has been awarded the prestigious Medal of the Order of Australia (OAM) in the 2025 Australia Day Honours list. This award recognises Ben’s remarkable dedication to supporting veterans and first responders living with Post-Traumatic Stress Disorder (PTSD) through the development of highly trained service dogs.
Ben’s journey began in 2016 when he co-founded Integra Service Dogs Australia (now LifeUnleashed) with Ken Lloyd OAM, a long-serving Special Forces veteran. Together, they envisioned a way to combat the devastating effects of PTSD, inspired by Ken’s experiences and Ben’s desire to help those grappling with complex mental health challenges.
“It was seeing people struggling with PTSD and witnessing the power of highly trained assistance dogs to transform lives that drove us to create this organisation,” Ben shared. “These dogs not only reduce suicidal ideation but also help individuals rebuild their relationships, return to their communities, and in some cases, re-enter the workforce.”
Since its inception, LifeUnleashed by Integra Service Dogs has grown into one of Australia’s leading assistance dog programs, transforming the lives of over 240 Handler teams. The organisation has built a national reputation for delivering exceptional, life-changing partnerships between highly trained dogs and individuals in need.
Ben expressed deep humility and gratitude for the recognition, crediting the award to the collective efforts of the entire LifeUnleashed community. “This award is not just about me; it represents the incredible commitment and passion of my wife Viv and our family who have directly supported our work for many years; our small but dedicated team of volunteers, professionals, Board members, and, of course, the foundational work of Ken Lloyd. Together, we’ve built something truly special.”
Transforming Lives, One Partnership at a Time
The impact of LifeUnleashed is best illustrated through the stories of those whose lives have been forever changed by their service dogs:
Since its founding in 2016, LifeUnleashed by Integra Service Dogs Australia has transformed the lives of over 240 veterans and first responders by providing highly trained assistance dogs. These remarkable partnerships restore independence, stability, and hope to individuals facing the challenges of PTSD.
Ben Johnson’s leadership and dedication have established LifeUnleashed by Integra Service Dogs as a trusted national organisation, empowering individuals to reconnect with their families, communities, and lives.
Over the past year, Amy’s life has transformed. With Oran by her side, she has regained a sense of independence and freedom, allowing her to go out in public.
How Amy and Oran Found Each Other: A Life-Changing Partnership
Amy’s journey with Oran, her Integra Service Dog, began long before they officially met. Medically discharged from the military last year after years of service, Amy faced not only PTSD but also a variety of physical injuries that made everyday life increasingly challenging. As her military career drew to a close, she began searching for a way to regain independence and stability. That’s when she discovered Integra Service Dogs Australia.
Having grown up on a farm and with a background in training just about any animal you can imagine, Amy already understood the powerful bond between humans and animals. She had even trained her own French Bulldog as an assistance dog. But despite his best efforts, her little Frenchie couldn’t manage the more demanding tasks Amy needed help with. That’s when Amy decided to apply for a fully trained service dog through Integra.
Meeting Oran
When Oran first arrived in Perth, he was immediately drawn to Amy. During their initial introduction, Oran’s gentle and eager demeanour shone through. Amy invited him into her home, where he met her two French Bulldogs. The connection was instant, and the three dogs became fast friends, playing together like they’d known each other forever.
Over the next four days, Amy and Oran underwent matching training, and the bond they formed was undeniable. According to their trainer, Oran had never tracked a new handler so quickly. From that moment, they were inseparable.
Oran’s Role in Amy’s Life
For Amy, Oran is much more than a service dog—he’s a family member, a guardian, and a source of constant support. Oran’s training allows him to assist Amy with mobility, helping her transition seamlessly from walking to now using a wheelchair. He’s by her side through every challenge, providing stability when she stands, bringing her slippers in the morning, and even accompanying her to the gym, doctors, and dentist.
Oran’s instincts are remarkable. Amy recalls a time when she was gardening, and Oran nuzzled her, urging her to stop and rest. His intuition helps Amy recognise her limits and prevents her from overexerting herself—a skill that has become invaluable as she navigates life with physical challenges.
When Amy suffered a fall at home, Oran immediately sprang into action, staying by her side and ensuring she was okay until help arrived. His presence has brought not only Amy but also her wife, Jilly, a sense of peace and reassurance.
A Year of Highlights
Over the past year, Amy’s life has transformed. With Oran by her side, she has regained a sense of independence and freedom, allowing her to go out in public, participate in sporting events, and live life on her terms. Oran’s ability to adapt to any environment—whether it’s a noisy competition or a quiet coffee shop—demonstrates the incredible training and intelligence that Integra service dogs are known for.
When not in his vest, Oran loves playing fetch, chasing chew toys, and running under the backyard hose. His playful side shines through, especially with Amy’s Frenchies, whom he treats with gentle care despite their size difference.
Looking Ahead
Amy and Oran’s story is a testament to the life-changing power of service dogs and the dedication of the Integra team. Together, they’ve built a partnership rooted in trust, love, and shared purpose. As Amy continues her journey, Oran remains her steadfast companion, helping her face each day with confidence and joy.
We’re grateful to Amy for sharing her story and can’t wait to see what the future holds for this incredible duo.
Suzanne shared her vision for the portrait, which includes a unique and personal touch: her Integra Service Dog, Delia.
For Suzanne, a veteran living with PTSD, painting is more than just art—it’s a journey filled with purpose, creativity, and connection. Supported by her Integra Service Dog, Delia, Suzanne is taking on her most ambitious project yet: painting a portrait of Mrs. Linda Hurley, wife of the previous Governor-General of Australia, for submission to the 2025 Archibald Prize.
Why Mrs. Hurley?
Suzanne first met Mrs. Hurley last year at Admiralty House. She was immediately taken by her humility, warmth, and ability to bring people together through her music and writing. A moment that stood out was when Mrs. Hurley sang You Are My Sunshine, a touching performance that left Suzanne deeply moved.
“She’s tiny and delicate, very unassuming and humble, but so inspiring. She has sacrificed so much to support Mr. Hurley and his role,” Suzanne shared. This admiration, combined with Mrs. Hurley’s role as a symbol of quiet strength and resilience, made her the perfect subject for Suzanne’s Archibald submission.
Capturing the Vision
Suzanne meticulously planned her painting, starting with sketches and photos taken during her visit to Government House. Over afternoon tea with Mr. and Mrs. Hurley, she shared her vision for the portrait, which includes a unique and personal touch: her Integra Service Dog, Delia.
Delia will feature in the painting, looking at Mrs. Hurley as she sings—a reflection of Delia’s role as a source of comfort and stability in Suzanne’s life. Working on the large canvas (1.9 x 1.5 meters) has been both challenging and rewarding, with Suzanne pacing herself and receiving invaluable support from her support worker, Shannon, who documents the process.
A Journey of Purpose and Joy
For Suzanne, this project is more than a competition entry; it’s a dream come true. Each step, from writing to Mrs. Hurley to sketching and planning, has been a celebration in itself. “Having an inspirational goal gives me something to strive for—it’s motivating and rewarding,” she said.
Giving Back
As a veteran, Suzanne knows firsthand the challenges of transitioning to civilian life and managing PTSD. That’s why she plans to donate her portrait of Mrs. Hurley to LifeUnleashed by Integra Service Dogs Australia, where it will be used to raise funds for the organisation. Integra matched Suzanne with Delia, who has transformed her life with companionship and support, making this donation a meaningful way to give back.
Looking Ahead
Suzanne’s story is a testament to the power of art to inspire, heal, and connect. We are cheering her on as she strives for her dream of becoming a finalist in Australia’s most prestigious art competitions.
Stay tuned for updates on Suzanne’s progress, and join us in celebrating her incredible journey. 💙
This is more than just training—it’s a story of perseverance, kindness, and the unbreakable bond between man and dog. Together, Matt and Willow are chasing their dream, one snowy trail at a time.
Matt and his loyal Integra service dog, Willow, have embarked on an incredible journey to Europe, training for the 2026 Winter Paralympics in Milan. Their long flight from Sydney through Doha and Oslo was exhausting, but Willow handled it like a champ. She was overjoyed to finally touch Swedish soil, stretch her legs, and enjoy a much-needed tinkle.
At Mora Airport, a kind worker noticed their fatigue and offered them a ride to the training camp, sparing them a long wait in the cold. Soon after arriving, snow began to fall, transforming the landscape into a winter wonderland shared with the Latvian national team.
Out on the trails, Matt marvelled at the sight of wild reindeer, while Willow, decked out in her cozy coat and booties, took to the Nordic adventure with enthusiasm.
This is more than just training—it’s a story of perseverance, kindness, and the unbreakable bond between man and dog. Together, Matt and Willow are chasing their dream, one snowy trail at a time.
A Testament to Resilience, Determination, and the Road Less Travelled
For the third time, Ian Schumacher is taking on one of Australia’s most demanding bike adventures—the Hunt 1000. Covering 1,000 kilometres of rugged backcountry trails from Canberra to Melbourne, this journey cuts through the rooftop of Australia. The route snakes across high plains, winds through dense snow gum woodlands, and emerges into tall native forests. With few resupply points and no support vehicles allowed, the challenge lies not just in the distance but in self-reliance. It’s the perfect test of Ian’s courage and grit.
When asked why he decided to tackle the Hunt 1000 yet again, despite two challenging attempts, Ian speaks with the resolve of someone who sees it as more than a physical endeavour. “It’s a bit of a grudge match,” he says, half-smiling. “Being spat out twice before makes this ride even more meaningful—it’s a tough challenge that tests everything I have, physically and mentally. Plus, I can’t resist the chance to be out in such a wonderful part of the world. The scenery is breathtaking.”
Ian is driven not only by the stunning landscapes but by his desire to push himself. “This is a stepping stone for some bigger rides, here in Australia and around the world. It’s a challenge that pulls me in, and I’m prepared to give it all I’ve got this time.”
In preparation, Ian focused on building his fitness and refining his electronics and equipment. “I’m a bit fitter and stronger now,” he says. “I’ve adjusted my bike’s gearing to handle the steep climbs, but there’s still a lot of ‘hike-a-bike’—the parts where the hills are too steep to ride, so you’re pushing the bike. That takes a different set of muscles and skills.” Self-sufficiency is critical, as there’s no external support or resupply on the trail. Ian relies on a dynamo on his front wheel to keep his GPS and electronics powered, while meticulous planning covers everything else. “Mindset is key,” he explains, “I’ve learned not to go too hard, too fast too early. An open mind and a steady pace are everything.”
In this year’s attempt, Ian feels more mentally prepared, which he credits to managing a long-standing anxiety disorder. “Managing myself mentally has been the biggest challenge,” he reflects. “This journey is about building resilience—coping with anxiety, staying calm in tough situations, and pushing forward despite the discomfort.” His resilience is a powerful source of motivation, inspired in part by Integra and its work with veterans and first responders. “It’s been inspiring to see Integra’s impact, especially among friends who’ve found a new lease on life through sport alongside their service dogs. I have family members still in service, and this ride feels like an acknowledgment of their service.”
The support from Ian’s family, friends, and his local community in Maitland has been invaluable. “Cycling has become a big social outlet; it connects us middle-agers through shared challenges and camaraderie.” Ian’s brother Brian checks in regularly, while his son is driving him to the starting line—a gesture that warms Ian’s heart. “It’s good to have that support. It reminds me that we’re all there for each other, especially when things get tough. And that’s something I see in our first responders and veterans too—reaching out when you need help can make all the difference.”
As he looks ahead, Ian is excited to reconnect with nature along the journey. “I’m looking forward to the old huts in the Snowy Mountains and the wildlife—brumbies, wombats, birds. Going slowly on a bike, you really get to see and hear so much more.” Ian welcomes the solitude and the chance to meet people from all over the world. “I’ve met incredible, capable cyclists, including many women, who inspire me with their strength and skill.”
Reflecting on his past attempts, Ian embraces the importance of perseverance. “This is my third start,” he says. “And I’ve learned it’s okay not to succeed on the first try. That’s how you grow—learning, adjusting, and moving forward without beating yourself up. It’s part of the journey, and each attempt is a step closer.”
With unbreakable spirit, Ian Schumacher is once again ready to set off on the Hunt 1000.
Unfortunately, Ian fell ill on day two of this year’s journey and had to abandon the ride. Despite the setback, he remains undeterred and has received a credit to try again next year. We wish Ian a speedy recovery and raise our hands to his incredible resilience. His determination to keep moving forward, no matter the challenges, is a true inspiration.
The key to healing is found in the unconditional love and support of a loyal four-legged friend.
“Baz has given me back structure, routine, and a sense of purpose again and most importantly; unconditional love and companionship”.
-Vanessa –
In mid-August 2021 I was fortunate to be gifted Barak (aka Baz), a re-purposed Guide Dog, through Integra Service Dogs Australia – he has completely changed my world. I no longer dread shopping as people seem more tolerant, allowing me space and understanding that I’m a bit slow. I am also less self-conscious, knowing people aren’t looking at me, but rather the handsome Baz by my side.
I will medically retire from the Army in November, after 24 years of service. My time with the Army has been ultimately rewarding, though also at times both dynamic and demanding; it has taken a physical and mental toll on my health.
When I met Baz he quickly decided I was his human and he became my permanent shadow. He seems to appreciate where my head is at, and he understands my physical limitations. Baz rapidly adjusted to walking on my right side and instinctively leans into me providing support when I am unstable. He eagerly picks things up when I drop them and my ‘take your medications’ alarm cannot be ignored.
It took a few weeks for Baz’s ‘goofy’ side to really come out – from his hilarious whippet-like zoomies around the yard to our mutual love of music. I only need to get my violin case out for Baz to get his all over body wiggles of excitement. Baz will howl along in delight with tail madly wagging as I play. (Together we are working on a less vocal display of his appreciation – without him losing that spark!).
Leaving the Army is more than just taking off the uniform – it’s a complete loss of identity, purpose and even ‘mateship’; no longer belonging in that world anymore. Just having Baz there, my someone, who doesn’t judge me or care if it’s a good day or bad, – it is so valuable. Baz has given me back structure, routine, and a sense of purpose again and most importantly; unconditional love and companionship.
The key to healing is found in the unconditional love and support of a loyal four-legged friend.
“As with everything in life, we can do so much more together than alone”
What is your everyday job?
Currently a director in Defence People Group, Department of Defence.
How did you come to be an Ambassador for Integra Service Dogs?
I was invited by Ben Johnson the CEO, following my involvement with Integra in 2023. I was quick to say yes!
What does holding this position mean for you?
It’s an honour to be associated with Integra and I don’t take it lightly. Sharing my knowledge of Integra’s mission is a real icebreaker and I love being able to bring awareness but just about service dogs but about mental health.
PTSD is the second most common mental health issue after depression, and for many serving members, post-traumatic stress disorder (PTSD) is a burden they carry with them long after their service ends.
What superpower do you bring to the role?
Fortunate to work in a military and civilian environment plus I have experience working in communications and presenting so I understand the power of story telling and tailoring messaging to different audiences.
What unique way have supported Integra?
Breaking a Guinness World Record for the heaviest sumo deadlift in 60 seconds (female), I lifted a massive 4935kg, beating the previous holders record by over 900kg….and raising over $20,000 was a pretty unique way to introduce myself! I had an idea to break a world record as a personal achievement, but using it to promote Integra’s work was the best part. The fact that so many people donated was astounding, and it hit home that as with everything in life, we can do so much more together than alone.
What are you looking forward to?
To see more Integra Asisstance Dogs out and about because it means more people have benefited from Integra’s great work. It means there’s more support available for the people that need it most, I think that’s what we all want.
Read more about Jess’s achievement here
The key to healing is found in the unconditional love and support of a loyal four-legged friend.
In January 2022, Roxy bounded into our lives with a wagging tail and an undeniable zest for making everyone feel better. She wasn’t just a pet; she quickly became the heart of our family.
One of the most unforgettable moments of our journey together was our trip to the ocean. It had been ages since we had ventured there as a family, but with Roxy in tow, the experience was nothing short of magical. The way she sprinted across the sand and chased waves made us laugh, we don’t know who enjoyed the experience more.
Roxy’s impact on our family life has been profound. Her presence fills our home with happiness, fun, and a sense of calm in equal measure. Of course, there’s also the occasional challenge of finding space on the bed when she decides to sneak up during the night shhh.
Her superpower? Roxy has an uncanny ability to sense when one of us needs her comforting presence the most, often before we even realize it ourselves.
When she’s not wearing her jacket, Roxy has a few favorite activities: balloon tennis ranks first, followed closely by an enthusiastic game of fetch, and then enjoying dinner (her third favorite, but certainly not in that order of importance).
Looking ahead, I eagerly anticipate every opportunity to bring Roxy to work with me. There’s something about having her by my side that makes the day brighter and more enjoyable. And of course, nothing beats a leisurely stroll around the block with my furry best friend.
Roxy isn’t just a dog; she’s woven herself into the fabric of our lives, bringing joy, companionship, and a reminder of the simple pleasures that make every day special.
The key to healing is found in the unconditional love and support of a loyal four-legged friend.
The impact of Service Dogs on the lives of Veterans and First Responders is nothing short of transformative. Through specialised training, these dogs become attuned to the unique needs of their human handlers. One of their primary roles is to mitigate PTSD symptoms, offering a tangible and immediate positive effect on the quality of life for those who have served their communities.
A new study published in the International Journal of Environmental Research and Public Health has found that pairing returned veterans with assistance dogs can have a significant positive effect on their mental health symptoms.
Veterans reported their dog helped them “reclaim their life,” giving them independence and a way to manage their mental health issues and fluctuating emotions, including hypervigilance.
Some participants described their dog as “a comfort or security blanket,” with one veteran saying they were a recluse for many years until being matched with an assistance dog: “Now, every day is an adventure, giving me something to look forward to”.
These four-legged heroes go beyond the realms of traditional therapy by performing specific tasks tailored to the challenges posed by PTSD. In moments of panic or distress, Service Dogs step in with a calming presence, redirecting focus, and offering a soothing touch. They become expert companions in the night, waking individuals from nightmares and creating a sanctuary of safety within the darkness.
In public spaces, our Service Dogs become a source of confidence for their Client/Handlers. Whether it’s navigating crowded areas or facing social interactions, the dog’s unwavering support instils a newfound sense of self-assurance. The once debilitating hyperarousal, hypervigilance, and anxiousness that often accompany PTSD are alleviated, paving the way for a more balanced and fulfilling life.
Perhaps one of the most extraordinary aspects of Service Dogs is their role as social facilitators. Beyond being constant companions, these dogs act as bridges, helping individuals reconnect with friends, family, and their community. The stigma and isolation that often accompany PTSD are shattered, replaced by the comfort and connection that emanate from the presence of a well-trained Service Dog.
The power of these canine companions extends far beyond the individual. As Assistance Dogs like those from Integra Service Dogs Australia make their way into the lives of veterans and first responders, they create a ripple effect of healing and resilience within families and the broader community.
In every new bond between our Service Dogs and their new Client/Handler, there lies a testament to the transformative journey and healing power of connection. These devoted companions, with their ability to reduce symptoms, instil confidence, and foster social connections, stand as living proof that sometimes, the key to healing is found in the unconditional love and support of a loyal four-legged friend.
Chris is one of our Canberra based Client Handlers; “Bella” is his Life Unleashed Service Dog. In Service for 3 years and counting.
When did you get Bella?
Ben first brought Bella to our house in September 2021. It was initially as a visit, but we asked if Bella could stay for a couple of days to see how she fitted in. The first night proved Bella’s presence to be invaluable, when she woke me when I was having a nightmare. From that point, Bella has been with us and is an integral and loved part of the family. She ended up staying with us and remains to this very day.
What’s special about Bella?
Everything. Bella is like my own personal medical monitor. I call her my guardian angel. She is so attuned to me and my PTSD. She seems to have a built-in radar that picks up when I am angry, anxious, unhappy, and sad. She follows me around the house checking on me all the time. I cannot even go to the bathroom without her sitting outside the door. She is also a massive part of our family and has shown my wife who had a fear of dogs, that like Bella, assistance dogs are different.
What has been a highlight of your journey together?
With each passing day, we get closer, and our companionship leaves me feeling wanted and safe. Recently, I lost a son and needed to travel without Bella to arrange his funeral. Some may ask why travel without Bella. I find that very long and quick trips are taxing for Bella, throws her monitoring of me into overdrive. What I can say is, that when we are apart, we miss each other and on my return from any trip, we are so relieved to see each other. Any sad thoughts, anxiety, or troubled sleep, become the last thing on my mind and for Bella, its like she has not seen me for years. Lots of cuddles, kisses and down time together.
What’s her favourite thing to do when not wearing her jacket?
People see Bella with her jacket on and say how gentle and well behaved she is. I think one thing that I love about her is that she has another wild and wacky side, and you only need to remove the jacket to see her as a normal playful dog. Other than spending hours watching me, we have hours of fun time together. Chasing a ball for Bella, is like a day at the fun park for a kid. She loves to wrestle, play with a squeaky ball, and most of all she loves to swim. It can be the river or beach, and regardless of the temperature, she just goes crazy, swimming for as long as you will let her.
How would you describe your recent adventure appearing on The Voice together?
My appearance on TV gave me the opportunity to raise further awareness of the plight of veterans and how important the assistant dogs provided by Ben and his team at Integra are in helping veterans to cope with their fight against PTSD.
What are you looking forward to doing together?
Xmas/New Year is a big time for us. This year Bella and I are going to Batemans Bay with the family, then Bella and I will travel to Parkes for the Elvis Festival alone. Then on to Tamworth, where I will be busking and promoting my singing and most importantly the Integra Service Dog program. It is my intent to donate half of any money made during busking to the Integra Program. Then we will just have to see where 2024 takes us.
Grant and Inca – Intrepid Adventurers. Follow their story
Inca turned up at my door accompanied by Ben and Alberto some time around the end of May 2022. We haven’t been apart for more than a very few hours when I had to visit a doctor who had a dog allergy and she couldn’t come with me.
I frequently get agitated and disassociated when out and about. Inca is really good at keeping me grounded and bringing me back to reality. One of the things she does which really helps is pressing the button at the traffic lights without me telling her. This stops me from crossing the road against the lights. It has probably stopped me from being hit by a car a few times. This is her superpower. Lassie and Rin Tin Tin are amateurs.
The highlights of our journey together are being able to travel on planes, trains and automobiles and to go camping in the bush near the beach in a two person tent. But also being able to use Inca as a starting point to talk about how PTSD affects people, especially to younger children.
I would be dead without Inca as she has saved my skin too many times.
Inca’s favourite thing to do when not wearing her jacket and looking after me is swimming in the surf and running at the beach preferably whilst chasing a ball.
We are looking forward to camping all the way around Australia to see all the big things, like the big potato, the big cane toad etc.
Karney was matched with an Integra dog Ivy in 2020. Since then, their journey together has included attending the Invictus Games.
When did you get Ivy?
I received Ivy on 24 April 2020. It was right in the middle of Covid and Ivy was needing to be rehomed due to her previous handler becoming allergic to her. I had only applied two weeks prior, but due to planes being grounded, I was matched up with Ivy. It was honestly meant to be as she is absolutely perfect for me! My fiance at the time was in the Middle East Arabian Gulf, so it definitely happened very quickly, but like I said it was meant to be!
What’s special about Ivy?
How Ivy is able to connect with me and know when I am struggling. The biggest thing ivy does for me, which has been absolutely life-changing is how she wakes me up before my nightmares are in full force. Words can not express how life changing it has been to have Ivy being able to do this for me. So really, Ivy’s work really starts when everyone is asleep- it’s awesome to know that Ivy has the con! There is honestly not one person in this world who doesn’t love Ivy. From the crankiest veteran, to people ‘who aren’t dog lovers’ to the toughest SAS man- they all fall for Ivy’s beautiful and soft nature.
What has been a highlight of your journey together?
How can I choose just one! Ivy and I have been on the news a number of times and as much as she doesn’t like getting her photo taken, she has made the newspaper many times. She has met the entire West Coast Eagles team (who just absolutely fell in love with her!), she has been in business class in business class onboard the RAAF KC30, she has met the Governor General and his wife (who also fell deeply in love with Ivy girl,she is welcome to retire there if she wishes), she has won the 2022 WA RSPCA Gold Award, she has claimed Bethesda Hospital in Cockburn WA as her second home and she confidently walks around responding to anyone who needs. Ivy has also sat on the leather chairs inside WA’s Parliament House (with her fellow Integra pal George) and she is the first K9 to earn her ‘Resilience Shield Mentor’ pin which was so gorgeous!
What’s her favourite thing to do when not wearing her jacket?
Ivy absolutely loves going to the doggy beach down at Rockingham foreshore. She instantly smiles and is such a social butterfly.
What are you looking forward to doing together?
Ivy and I have a lot of things planned. We have yoga and meditation classes for veterans and first responders planned to roll out this year as well as some coaching and mentoring and also a little surprise that will be unveiled in the near future.
You are a passionate supporter of Assistance Dogs – what are raising awareness for at the moment?
I am very passionate about what service dogs provide individuals and getting education out into the public as well as educating our government is very close to my heart. You would be surprised how many state and federal politicians don’t know what the legal rights are of service dogs let alone not to pat them whilst they are wearing their jackets!
Through education, it will make handlers navigate their service dogs more easily and hopefully will minimise the questions that I am asked on a daily basis that can stop me from taking Ivy out in public. This also expands into retired military and first responder working dogs whose needs are placed onto the handlers once they are no longer fit for service. As you can imagine, this places a huge financial burden onto their handlers (who generally are veterans themselves) who have developed a very close bond, just like that of a service dog and their handler. This is something the government needs to look into and take the responsibility of. It all comes down to education.
Adrian and Trevor are best mates.
When did you get Trevor?
Easter 2021.Handover was simple – and Trevor and I just clicked straight away, Ben nailed finding the right dog for me. Being gifted an Integra Service Dog has been a priceless life changing experience – I am so grateful for the opportunity.
What’s special about Trevor?
The loving nature of him and his constant vigilance, he is always watching over me – Trevor won’t let him out of his sight, always by his side. He know how to put on happy ears and that brings a smile everyone.
What has been a highlight of your journey together?
Last year we travelled to the Northern most tip of Australia – it was a long time ambition of mine that would not have been possible without Trevor by my side. We camped every night under stars and true to form Trevor was right next to me in the swag. This trip was so special and a real highlight being in nature together and going on a big adventure – a very special time.
What has the impact of Trevor been on family life?
Trevor is really good around the family and they are all learning that he is a working dog not a pet – even my grandson knows now when Trevor has his jacket on not to talk to him or distract him as he is working. I am more relaxed with Trevor around and that improves my ability to connect in social situations.
What is Trevor’s super power?
Trevor brings a smile to my face in hard times – he is able to divert my attention to him and refocus me. I don’t think of him as a dog, he is my mate, he brings so much joy to my life. He is also very good at putting a heavy paw on me, to wake me when I am starting to have bad dreams. He senses when I am anxious in crowds and helps move me to a safe quiet spot to catch my breath – he is just so smart!
What’s his favourite thing to do when not wearing his jacket?
Play time in the afternoon after dinner – squeaky toy Foxy comes out and is thoroughly bounced around the yard. We have a big game, lots of running around and jumping up. He loves his food and is always up for a treat.
What are you looking forward to doing together?
I am a competitive clay target shooter and am looking forward to going back to this sport in a competitive way with the support of Trevor.
Our amazing foster carers, Phil and Grace
How long have you been a Foster Carer with Integra?
1 year. We have Fostered 3 dogs in that time, and we currently have the gorgeous Tinker. A 14 month old Labrador.
Why did you become Foster Carer for our pups in training?
Both of our workplaces sponsor ISDA and as Phil has complex PTSD, we understand first hand the importance a dog has to a person’s wellbeing. It’s been really important for us to give back to our veterans and first responders.
What does being a Foster Carer entail?
Our role is to look after the dogs after hours, feeding, walking and playing with them. The best part has to be the cuddles they give. How do you fit it around your life? Because the dogs are so well trained, they just fit in with everything we do. The team at ISDA are amazing and help with pick up and drop off to our work. Fostering doesn’t feel like a burden unless you count a little smiling face watching your every move a burden.
Is there a memory with Tinker that has made you laugh that you can share?
Seeing his first swim in our pool. He loves the water and just wants to be in there. He loves running around after to dry off a bit and has the most happy look on his face.
What would you say the benefits of being a Foster Carer are?
The team provides all we need to look after Tinker including food, bowls, leads, crate and even toys for him. We love that we can ask Tiffany and Mel for homework to work on with Tinker. Because we have a Labrador ourselves, we’ve been able to work on training our boy too.
Do you have any advice for prospective Foster Carers?
Two words – Do it! If you have a week or 12 weeks that you can give some time to help ISDA you’ll never forget the experience. The work that goes into dogs like Tinker is remarkable and it’s shown in how they will interact with you as a Foster Carer. You will smile when you see them each day and they will change your world too.
Reggie is leading her best life supporting Scott and being part of Salt Water Veterans.
When did you get Reggie?
We welcomed Reggie into our life in April 2019 when Ben delivered him. This photo captures one of our initial walks together.
What’s special about Reggie?
What makes Reggie truly special is her endearing sense of humour and unique quirks. Despite her absolute love for water and the willingness to swim tirelessly, she strongly dislikes having a bath or even a hose-off after a swim. Yet, what I admire most about her is her incredible adaptability. Reggie seamlessly transitions from a day of sailing to boarding a domestic flight without missing a beat. Having accompanied me on approximately 40 in-cabin flights, she effortlessly navigates airport security, walks down the ramp, settles into the cabin, and typically drifts off to sleep, showcasing her remarkable ability to adapt to different environments with ease.
What has been a highlight of your journey together?
Reggie goes nearly everywhere with me. When I look through the photos it is amazing the journeys and places we have been together. When I first teamed with Reggie I was extremely anxious to be in public, particularly in crowded places. With PTS I feel you can walk through life and no one pays any attention. Have a pet dog, much the same. When you put an assistance dog jacket on a service dog, people stare and have this desire to talk to you. This has been one of my greatest challenges. Reggie has helped me in this environment, and to have coping strategies and pre-planned responses to answers and challenges to our right of public access. The feeling of having her stand either beside me or between my legs, I know she is there. On the home front, I love how she greets us all in the morning like we are the best thing in the world, the thumping tail on the bed, the waggling butt and the “happy ears”.
What has the impact of Reggie been on family life?
Reggie is 100% a family member. She supports our entire family. Something I was unaware of, was the significant impact that PTS has had on our entire family, my stress and anxiety becomes my family’s stress and anxiety. Reggie has a calming presence and point of focus for us all. I will often find my wife or daughter seeking the comfort of a cuddle with Reggie on the floor.
What’s her favourite thing to do when not wearing her jacket?
She is a sun-dog. You will often find her cooking herself in the sun on our balcony.
What are you looking forward to doing together?
Living in a community that I don’t feel anxious about having our public right of access denied by yet another uneducated member of the public.
We know you love to sail and have created a wonderful organisation Salt Water Veterans – what is the purpose of this organisation?
My wife (Jen) and I have co-founded the Saltwater Veterans Sailing Project, and it is now a registered Health Promotion Charity with the ACNC. It aims to pay forward the support my family and I have experienced and to alleviate the social isolation commonly faced by veterans (and their families) who have been wounded, injured, or are dealing with illness. We have been achieving this through the sport of sailing. The aim is rally fellow veterans to help each other to organise social sailing activities a bit like the old army adventurous training model – where the activity is the vehicle to the outcome. Sailing is our vehicle to social connection. Because of Reggie, we have specifically fostered an environment where veteran handler teams feel welcome with their assistance dogs, and we have had more than 10 assistance dog teams involved.
You are a passionate supporter of Assistance Dogs -what are raising awareness for at the moment?
My ongoing support is to raise awareness to the right’s of public access for us as assistance dog handlers. I feel as handlers we have the opportunity to make our walks/interaction in the community better for the next handler team. This has been a growth journey for me, as I learn to manage the frustration and anxieties of my mental health. Because of the sailing project, I met other veterans crippled by PTS, by sharing with them about the Department of Veteran Affairs PAD program and AD. Maybe they too might feel the benefit of being teamed with furry friend.
We know you love to sail and have created a wonderful organisation Salt Water Veterans – what is the purpose of this organisation?
My wife (Jen) and I have co-founded the Saltwater Veterans Sailing Project, and it is now a registered Health Promotion Charity with the ACNC. It aims to pay forward the support my family and I have experienced and to alleviate the social isolation commonly faced by veterans (and their families) who have been wounded, injured, or are dealing with illness. We have been achieving this through the sport of sailing. The aim is rally fellow veterans to help each other to organise social sailing activities a bit like the old army adventurous training model – where the activity is the vehicle to the outcome. Sailing is our vehicle to social connection. Because of Reggie, we have specifically fostered an environment where veteran handler teams feel welcome with their assistance dogs, and we have had more than 10 assistance dog teams involved.
